POLICIES
Deposits
A $20 deposit is required to secure any service and will be applied to your final balance on the day of your appointment. Deposits can be paid via e-transfer or in person.
If you need to cancel or reschedule, please provide at least 24hrs notice to receive a refund. Deposits are non-transferable and non-refundable for cancellations, reschedules with less than 24hrs notice, or no-shows.
Our salon strictly follows a 24-hour cancellation and rescheduling policy. If you cancel before the 24-hour mark, you have 30 days to use the deposit as credit toward a future booking. After 30 days, a new deposit is required, and the original deposit will be applied to your total appointment cost.
Please note: Deposits for TRAINING sessions are final, non-refundable, and non-transferable under any circumstances.
Cancellations & Reschedulling
We know that unexpected changes can happen, and we’re happy to adjust your appointment if needed. However, we ask for at least 24 hours notice for rescheduling or cancellations. If you cancel or reschedule on the same day (less than 24 hours notice), a $50 fee will be charged and must be paid online before booking future appointments.
Arriving Early / Late
Please notify us if you’re running late for your appointment. If you arrive more than 15 minutes late, your appointment will be canceled, and you will be charged with a $50 cancellation fee. For shorter delays, your service may be adjusted to fit the remaining time.
We kindly ask that you arrive on time for your appointment. If you arrive early, please wait until your scheduled time, as we may be assisting another client or preparing for your service.
Additionally, we do not have a waiting area, so please ensure your ride arrives on time for pickup. Late arrivals disrupt our schedule and affect other clients, so we appreciate your understanding in helping us maintain a professional environment.
No shows
Please be considerate and inform us if you’re unable to make your appointment. No-shows will automatically incur a $50 cancellation fee, which must be paid online before booking future appointments. If a deposit was made, it will be non-transferable and non-refundable in the event of a no-show.
No Guest, Kids & Pets
As a home-based salon, I kindly ask that you attend your appointment alone to ensure a comfortable and focused environment. Please do not bring friends, family members, children, or pets. This also applies if a friend or family member has an appointment at the same time as you.
I do have a large, friendly dog, but for everyone’s safety and to maintain a calm atmosphere, I appreciate your cooperation in following this policy. Thank you for understanding!
Refunds
Please note that all sales are final, and we do not offer refunds. However, if you experience any retention issues or irritation after your service, please inform me within 48 hours, provided you arrive on time for your appointment. This will be your designated time frame to report any concerns. Please note that if you delay reporting these issues until your next fill-in appointment, standard fill policies will apply.
Payment
We accept cash payments and email transfers. Please note that all email transfers are subject to tax.
100% Satisfaction Guarantee!
At Habibi Beauty Studio, we are committed to providing you with the best experience and ensuring you love your results. If you’re not satisfied with your new look or would like a small adjustment, please let us know within 48hrs of your appointment. We’ll be happy to make the necessary adjustments at no extra charge, based on our earliest available time slot. Your satisfaction is our priority!